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BikeLNK Basics

Electric Pedal-Assist Bikes (e-bikes)

  • What’s an electric pedal-assist bike?

  • How do I turn the electric pedal-assist bike on?

  • Does an e-bike mean I don’t have to pedal?

  • Do electric pedal-assist bikes cost more?

  • Can I ride electric pedal-assist bikes on the trails?


  • What if a bike needs service?

  • What if the bike is broken?

  • What if I am in an accident?

  • What do I do if I have a problem with the bike, payment, card, or kiosk?


Memberships & Account Management

  • How often is my card charged for fees and membership?

  • Can I auto-renew my annual membership?

  • Can I still access my account page after my membership ends?

  • Can I buy more than 1 membership with a credit card?

  • Can I buy someone a membership as a gift?

  • What if I lose my BikeLNK membership card?

  • What if there is a charge I don’t agree with on my credit card?

  • What if I want to cancel my membership?

  • How do I change my credit card information?

  • How do I find my personal ride statistics?

Cycling Laws

BCycle Bike Basics

BikeLNK In Front of Capitol Building
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