It’s a system where bicycles are publicly available for shared use for a short period of time, for a fee.

You find a kiosk with bikes available, use the BCycle App, your membership fob at the dock, or your credit card at the kiosk to access the system, wait for the beeps and lights to unlock the bike, and enjoy the ride!

There are 21 stations throughout downtown Lincoln and on East Campus. Maps are on each kiosk, as well as on our website and the BCycle App.

Memberships are available for purchase via our website and the BCycle App. You can use a credit card or debit card at the kiosk to buy a Capital Cruiser pass for 24 hours of access to unlimited 1 hour trips for just $8 or a Visiting Voyager pass for 72 hours of access to unlimited 1 hour trips for just $12.

60-minutes or less

There is a fee of $6 for each hour increment of usage that exceeds the initial hour.

No, you may return a bike to any kiosk in the system that has an open dock.

We advise you to call the local police department, along with our customer service line, to file a report and get assistance on the next steps in the process of bike theft recovery efforts. Members may be liable up to a specified limit if a bicycle is stolen or lost while under their care. Refer to the Terms and Conditions on BikeLNK.

Find nearest kiosk in which to return the bike. Firmly push the front wheel into the dock. Listen for three beeps and look for 3 flashing lights to confirm a successful return docking.

There are no integrated locks for the users on the bikes, strong personal locks for brief times the bike is unattended, are recommended.

Find a kiosk station location with open docks, firmly push the front wheel of the bike into an open dock, listen for three beeps and watch for the lights to confirm a successful return, done!

Yes! And your trip time starts over.

Yes! 12 years and up! Users 12 to 19 must have parental permission per the user agreement.

BikeLNK bikes are currently single rider only vehicles.

Bikes are first come, first serve.

Yes!

We do not recommend anything more than casual riding of the bicycles.

BikeLNK is a 501c3 non profit organization. We utilize funding money that is put aside for sustainable infrastructure in our region. If not us, who? This is money that would be spent on projects to better the community somewhere regardless, so we should ask “Why not Lincoln?!”

An electric pedal-assist bike is a bike that gives you a boost when you pedal! When you turn it on, the battery powered motor will assist you as you pedal up to 17mph.

Just press the power button on the left hand side of the handlebars right above the small screen! Once it’s on, the screen will show you how much charge is left on the battery and your speed once you start moving.

No, our bikes are electric-assist which means you still need to pedal! The electric-assist will help you up to 17mph, but after that you’re fully on your own!

No. All e-bike rides are included in our pass prices! All of our passes come with unlimited 1-hour trips. Keep your trip under 60 minutes to avoid any overage fees.

Yes, our electric pedal-assist bikes are allowed on the bike trails. Just like all of our bikes, it is illegal to ride them on the sidewalks in designated areas of the downtown business district per City of Lincoln Ordinance. Please follow all rules of the road when riding any of our bikes.

Call customer service to file a needed service report on a bike, provide number on bike, location of kiosk at which it’s docked, and then turn seat backwards to visually tell other users that bike is out of service. Members are financially liable for damages to bikes under their care. Refer to Terms and Conditions for BikeLNK.

Call customer service to file a needed service report on a bike, provide number on bike, location of kiosk at which it’s docked, and then turn seat backwards to visually tell other users that bike is out of service. Members are financially liable for damages to bikes under their care. Refer to Terms and Conditions for BikeLNK.

Call the local authorities, emergency services, family or friends, and take care of yourself first! Exchange information with all parties involved, if possible.

 Call Customer Service at your earliest appropriate time to report the incident.

Call customer service to report the issue. The more specifics you provide about the problem, the better.

A credit card or a debit card can be used.

Currently, no.

Currently, no.

Our bike shares are for 1 hour or less trips. You incur fees of $6 per additional hour after that time.

$8 for 24 hours of access to unlimited 1-hour trips to a safe & well maintained bike is a small price compared to the cost of owning one. It’s also cheaper than a movie. A parking ticket. Or a combo meal in a fast food drive through restaurant. Membership pass fees are non refundable.

No. The unlimited trips for your passes are still 1 hour or less per trip. If you take a trip longer than 1 hour, you will be charged $6 per additional hour your bike is out of the system. Overage fees are non refundable.

Capital Cruiser and Visiting Voyager Passes charge overage fees 24 hours after your pass expires.

Monthly Memberships
There will be an initial charge for the membership fee at the time of registration and each following month if you sign up for auto-renew. Thereafter there will be a monthly charge for usage fees, if any, accrued during each month of the membership. 

Aluminum Access Memberships
There will be an initial charge for the membership fee at the time of registration, and thereafter there will be a monthly charge for usage fees, if any, accrued during each month of the membership.

Yes! Just choose “Auto-Renewal” in the account preferences section of your personal page on our website.

Yes! Personal web pages remain “live” for 3 years after the lapse of membership.

Only one day memberships purchased at kiosks can be. All other memberships, online or at kiosks, must be purchased using separate credit cards.

Yes! Gift cards contain a promotional code that can be any amount the giver chooses. The person receiving the gift card then registers for the membership on our site, using the code included to offset the cost of membership of their choice. A credit card must still be used on file to secure the account in case of excess usage fees or other possible fees that may be incurred by the user. Contact info@bikeLNK.com for more information.

Go online to your personal page to suspend your card, or call Customer Service immediately so that we can suspend your card to prevent anyone else from using your card to gain access to a bicycle for which you are financially responsible for.

A replacement card will be provided for a nominal fee.

While waiting for your card, you can still check out bikes by using the credit card associated with your account membership.

Contact info@bikeLNK.com or our Customer Service line at 402-807-2005 with you payment card details and charge concern. We are happy to help!

Membership fees are non-refundable. If you wish to suspend your account to prevent any new usage fees, call Customer Service or manage your account on your personal web page.

Members can manage credit cards by logging into their personal web page to manage account settings.

Log into your personal web page to find out all your ride stats! Dates and durations of trips, stations you checked out and returned bikes from, distance pedaled, usage fees (if any), along with calories burned and your carbon offset!

Nebraska does not have a mandatory bike helmet law. However, the City of Lincoln strongly encourages the use of bike helmets helps to reduce injury. We strongly recommend helmets be worn while riding BikeLNK bicycles, but they are not required.

There are areas of downtown sidewalks that are off limits, via City Ordinance, to bicycles. See kiosk map, the app, or the website for more information.

Yes. Bicycles have the same rights and responsibilities as motorized vehicles to public right ways. Follow the rules and laws at all times.

300lbs on the bike.  

30lbs in the basket. Please do not attempt to place animals or children in the basket.

No. While we do have a mix of both e-bikes and traditional bikes, you still have to pedal in order to propel any of the BikeLNK bikes forward. There is no throttle.

Regular hand operated bicycle brakes that rub on an internal drum that stop the wheels from rotating.

The grip shifter has 3 rotations that shifts the gears inside the rear hub.